Accessibility

Our website and app are built to work with screen readers and keyboard navigation, to respect larger text settings, and to keep colour contrast readable.

• Screen reader labels on every control
• Full keyboard navigation
• Text that scales without breaking the layout
• Reduced motion respected where your device requests it

Statements and letters are available in large print and braille on request. Branches offer step-free access, hearing loops and seating, and staff can assist with forms.

If something on this site or in a branch is hard to use, let us know. Accessibility feedback goes to the team that can change it.